You are here:Home > Gym Equipment Service & Repair > Maintenance Checks
YOU are responsible for the safety of your Gym. This is a guide only.
At Gym Fit we believe that keeping your new equipment clean, and regularly checking for signs of wear and tear will prolong the equipment’s life and reduce your maintenance bills.
It is good practice to check your equipment daily, and have it serviced at least twice a year.
The following guide should be used in conjunction with the user manuals you have received for each piece of
equipment when ordered from your respective manufacturer. If you are unsure, please contact our service team on service@gym-fit.co.uk
We recommend you keep a log of your maintenance on your machines, and any repairs carried out on any piece of equipment. Failure to do so could invalidate insurance.
Equipment under warranty must be serviced and repaired by the approved organisation otherwise the warranty will be null and void.
Reporting a fault with your equipment
In order to enable an effective and timely response to your service request please try to ensure the following information is available before logging the call out:
Club/Organisation/Site Name
Club Address and contact details
Equipment Serial Number
Machine type i.e. Treadmill, Cross Trainer
Model number
Full description of the fault (inc photos if possible)
To report a breakdown the service request form should be completed and emailed to Gym Fit. Or our online request form can be filled out.
It is critical that this is how faults are reported
It allows our service team to evaluate the fault and determine the best course of action
It provides us with a track of the fault and repair time
It reduces the need for an engineer to visit site and diagnose a fault
It speeds up repair times as the engineer arrives with the parts required
Service Level
Response Times vary according to SLA – Monday / Friday we aim to be out within 3-5days from receipt of a completed request form.
Repairs – where possible machines will be fixed on the first visit
Where a machine cannot be fixed on the first visit, we will notify the designated contact of the day when the engineer will return to complete the repair. Please note that sometimes we may have to order parts from our
suppliers if we don’t have them in stock, and they can take varying times to arrive but will be notes in your defect report.
NB The customer is responsible for general daily maintenance, for example checking and replacing fuses and lubricating the deck and belt on treadmill models.
Our engineer will arrive on site and endeavour to identify and correct the fault. Having completed the work the engineer will explain to a member of staff the work performed. You will also get a copy of the engineer’s worksheet.
Treadmill Maintenance Checklist
Daily tasks
1. Check the operation of the product, including the safety key, for safe operation. Secure any loose screws, nuts and bolts. If you have questions about the operation or safety of a product, unplug it and place an Out-of-Service note on the product until the issue is resolved.
2. Use a clean, lint-free towel, dampened with a water to wipe the product clean. Include the display, grips, handrails and landing strips. (Do NOT use cleaners with alcohol, ammonia or other damaging chemicals. Never spray or pour any liquid directly on the product.)
3. Touch screens should be cleaned using a foam cleaner together with a lint free cloth (for example
micro-fibre cloths).
Monthly tasks
1. Inspect the power cord for damage. Replace if necessary.
2. Make sure handles, pedestals, and other parts are secure, and that all nuts / bolts and screws are
tight.
3. Check running belt tension and alignment. Adjust if necessary. Do not over tighten.
Quarterly tasks
1. Inspect the walk belt and deck for wear.
Biannual Tasks
1. If qualified to do so lubricate the walk deck with lubricant (silicone oil) every 6-8 months.
General Notes on Maintenance
Note that product maintenance requirements depend on usage and environment.
This schedule is based on average use. Some products may require maintenance more often than is
suggested here. Please contact our service department at service@gym-fit.co.uk  if you have questions.
Cardio maintenance checklist
Like cars, fitness products require maintenance. Regular maintenance extends the life of your fitness product, and failure to provide regular maintenance will void your warranty and possibly your insurance.
Daily tasks
Check the product for proper operation and user safety. Make sure that pedal straps, pedals, cranks and other parts are secure and safe for operation. If you have questions about the operation or safety of a product, unplug it and place an Out-of-Service note on the product until the issue is resolved.
Use a clean, lint-free towel (for example micro-fibre cloths) dampened with water to wipe the product clean. Include the display, grips, handrails, and covers. (Do NOT use cleaners with alcohol, ammonia or other damaging
chemicals. Never spray or pour any liquid directly on the product.)
Bimonthly
If qualified clean and lubricate the moving parts. This is to prevent the damage and noise on tracks and other friction components when you are exercising.
Monthly tasks
Inspect the power cord (if applicable) and grips for damage.
Make sure the all  parts are secure, and that screws, nuts / bolts are tight.
Check and tighten pedals and seats and seat back operation.
Use a clean, lint-free towel to wipe the product clean. Take special care to clean the console and framework.
This schedule is based on average use. Some products may require maintenance more often than is suggested here. Please contact our service department service@gym-fit.co.uk  if you have any questions.
Caution:
Use standard safety procedures when accessing electrical parts. For products with power cords, turn off unit power. Allow capacitors to discharge by waiting five minutes before disconnecting the power cord from the power socket. After waiting five minutes, remove covers to access the drive board and other components. For products without power cords, let the unit sit without use for five minutes before accessing drive boards and other components.
If usure contact a qualified engineer and leave any piece of equipment out of order until it can be approved for use.
Indoor Cycle maintenance.
Performing regularly scheduled preventative maintenance is essential to keeping your indoor bikes
in top operating condition. Without preventative maintenance, normal wear and tear may cause cumulative effects, such as misalignment or early replacement of parts.
Maintenance Checklist
The life of the bike will be determined by how consistent maintenance is performed.
Wiping down the bike at the end of each class, or at least by the end of each day, will prevent rust and other forms of corrosion to build up.
Never use abrasive or oil based cleaning liquids when wiping down the bike. Consider using GT85 other WD40 products for your maintenance purposes.
At the end of each class, students should be encouraged by instructors to release all the tension from the bike to allow perspiration to evaporate.
It is critical that the pedals are checked after each class to prevent damage and possible injury.
Water bottle cages are easily damaged during class when over-sized bottles are forced to fit within them.
Checking and tightening the screws will help prevent damage.
What to Wipe Down
Using an absorbent cloth, focus on all areas where perspiration can settle. Raise all posts to the highest setting to expose this moisture.
Handlebar
Flywheel
Front leg assembly
Back leg assembly
Chain guard
Brake knob and bolt assembly
Pop pins
Levelling feet
Inspection
Inspect major moving parts that require constant proper torque and which, if ignored, can cause injury or result in damage to the bike.
Crank arms: If qualified use a foot pound torque wrench 30 to 35 pounds.
Pedals: If qualified Use a pedal wrench. Verify that the pedal is not cross-threaded.
Water bottle: Tighten assembly screws.
If unsure place the machine out of order and request an engineer attend.
Strength Product Maintenance Checklist
Like cars, fitness products require maintenance. Regular maintenance extends the life of your fitness product, and failure to provide regular maintenance will void your warranty.
Daily tasks
Check the product for proper operation and user safety. Make sure that selectors, weight plates, and other parts are secure and safe for operation. Secure any loose screws. If you have questions about the operation or safety of a product, place an Out-of-Service note on the product until the issue is resolved.
Use a clean, lint-free towel, dampened with water, to wipe the product clean. Include the handle grips, cushions, selector, and covers. (Do NOT use cleaners with alcohol, ammonia or other damaging chemicals. Never spray or pour any liquid directly on the product.)
Check cables for any breaks in the plastic, especially around the cable ends.
Monthly tasks
Inspect the handles and other items for security. Tighten screws, nuts / bolts if necessary.
Apply lubricant (silicone spray), and wipe the guide rods, cables, belts, and rollers clean.
Inspect cushions for security. Tighten screws if necessary.
Quarterly tasks
Inspect belt and cable tracking and tightness. Adjust if necessary. See owner manuals for instructions.
Carefully clean weight plates and other moving parts.
Note that product maintenance requirements depend on usage and environment.
This schedule is based on average use. Some products may require maintenance more often than is suggested
here. Please contact our Service department service@gym-fit.co.uk if you have any questions.
NOTE
Daily, weekly, monthly, bi-monthly and annual inspections are to be carried out by trained and qualified staff. Failure to do so could invalidate your insurance.
Please remember as a Gym owner or operator it is your duty to inspect Gym and Fitness equipment daily and to respond to any equipment failures immediately.
Putting a piece of equipment out of order is far safer than leaving it in operation.
YOU are responsible for the safety of your Gym. This is  a guide only.