The options & costs for delivery in the UK are determined by the size and weight of your order. These are displayed on the shopping cart for you to choose before your payment details are input.
If you would prefer to make alternative arrangements. Please call 01257 213 510
Choosing Your Shipping Method
You will be asked to select the shipping option you prefer during the checkout
Contact Customer Service on Tel 01257 231 510
Any item can be cancelled prior to dispatch and a full refund can be given.
If the item has been dispatched our refunds/returns policy is applicable.
Contact customer services for more information Tel: 0845 230 9049. Or view relevant page on our web site.
Any refund or return please first contact Customer Service on Tel 01257 231 510 to request returns authorisation.
Refunds are subject to a minimum 20% re-stocking fee.
Returns must be received back with us within 7 working days of receipt
Special orders cannot be refunded.
Return - Exchange Process
1.Phone Gym-Fit to
obtain Returns Authorisation Number
returned without a Returns Authorisation Number will not be credited or
form with the item to be returned AND a copy of the original Invoice.
3.Send goods back by Tracked method
to the above address.
is responsible for safe return of items.
Parts = Gym-Fit is not liable for any return shipping costs.
reason code supplied by our Customer services Department when completing the form.
for credit must be returned within 7 days of receipt.
Terms & Conditions of sale apply - You will agree to these at check out.
All products are backed by the relevant manufacturers 90 day guarantee. This does not affect your statutory rights.
Electronic items cannot be returned once purchased, if found to be defective will be tested and the appropriate test charge applied in the event that the item is found not to be defective. All shipping charges at customers cost. If product found to be defective repair or replacement will be offered if within warranty period.
Electronic Repairs cannot be returned.Reported faults must be within 90 days of invoice date. Warranty claims returned at customer cost within warranty period for testing. Our decision is final. Return shipping at customer cost.
Once an electronic repair has been authorised it cannot be cancelled or refunded. Time scales quoted are advisory only and component availability can fluctuate, GymFit take no responsibility for component availability.
Errors and shortages must be reported to Direct Parts Supply Ltd within 2 days of receipt.
Goods signed for in good condition cannot be claimed for damage or shortage.
Overlays & Key Pads must be tested prior to fitting. No warranty is offered on Overlays and Key Boards if the backing has been removed.
GymFit manufactured Cables are supplied without warranty unless fitted by a GymFit Engineer.
Please note: Returned items will need to be in their original condition as delivered and cannot be accepted if they have been fitted or modified. Please see terms and conditions for full details.