How we calculate your Shipping costs
Simply look for the logo to enjoy free shipping on selected items throughout the store.
Shipping cost is based on weight, number of boxes and your location. At checkout your shipping charge is displayed.
If you order is particularly heavy, large or to a destination that needs specific pricing a message will display " We will contact you with shipping rates." You can still checkout and pay. We will send a separate link to pay for shipping specific to the order in question.
Cancellation Policy Any item can be cancelled prior to dispatch and a full refund can be given. If the item has been dispatched our refunds/returns policy is applicable. Contact customer services for more information Tel: 01257 231 510.
Refunds or Returns. Any refund or return please first contact Customer Service on Tel 01257 231 510 before sending back any item and await instructions or your return will not be accepted. Returns must be received back within in 7 working days. Damages or shortages must be reported upon receipt or parcel rejected, if not claims cannot be accepted.