Returns & T's&C's

CV & Resistance Equipment Website 30 Day Return Guarantee See below for Conditions for other products Purchased from our web Site

To qualify for the Website 30 Day Return option, the product must have been purchased online on the Direct Parts Supply t/as Gym Fit website and the price of the item being returned must exceed £200. Otherwise, normal distance selling regulations apply. Please note the 30 Day Return option is only applicable to purchases made through our Direct Parts Supply t/as Gym Fit website and does not apply to purchases made instore or over the telephone. Some special order items (e.g. manufactured to order only or imported especially for a specific customer) do not qualify for the 30 Day Return option. Should this be the case, you will be advised of this prior to shipment.

If you are not fully satisfied with your purchase, you may return it (in its original packaging, freight prepaid by you) to us for a refund or credit. If your notification to return is received in writing after 7 days of receipt of goods, your refund or credit will be less any actual, delivery and/or assembly charges incurred by us, in getting the product delivered to you. Within 7 days you are only liable for return freight. Please note that any free of charge items received when purchasing the returned product(s) must also be returned or paid for in full. No returns will be accepted without prior written authorisation from Direct Parts Supply t/as Gym Fit .

In order to return your goods, you must obtain a Return Merchandise Authorisation number (RMA) from us within 30 days of delivery. All returns must be made using the original packaging and must arrive to us in good condition with freight pre-paid by you. The returned merchandise must be received back to Direct Parts Supply t/as Gym Fit within 10 days of receiving the RMA. You must prepay all shipping charges and insure the shipment, or accept the risk of loss or damage during shipment, which you will be liable for. To obtain a Return Merchandise Authorisation (RMA), please contact Direct Parts Supply t/as Gym Fit Customer Service department on 01257 231 510. We will credit your purchase immediately upon receipt of the returned item with an RMA number.

Please note that returned goods bought from our website will be inspected when returned - goods not in "as new" condition may be subject to a cancellation fee.

Customers should retain the original packaging material for at least 30 days; in the event of the item being returned to Direct Parts Supply t/as Gym Fit . Please note Direct Parts Supply t/as Gym Fit will not accept goods returned in non-original packaging. Please note any customer refusing to accept delivery of their order for any reason other than the product being damaged in transit will be subject to paying the return carriage cost incurred by Direct Parts Supply t/as Gym Fit .

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a right to cancel your order for any item purchased from this catalogue for a full refund. This does not apply to items made to your specification, perishable goods or goods purchased in store.



Please note that goods purchased in store are exchanged at the manager's discretion and may be subject to a cancellation charge. To cancel your order you must write to us at our Northampton Head Office or send an email to sales@fitness-superstore.co.uk either before your order is despatched or within 14 days of delivery of your item(s), quoting your order number.

Head Office Address

Direct Parts Supply t/as Gym Fit

Unit 3 Cowling Bus Park

Canal Side

Chorley

PR6 0QL

If you cancel your order in writing after it has been shipped but not yet received or you refuse to accept the delivery, then you are responsible for all return freight charges to Direct Parts Supply t/as Gym Fit. If you refuse to accept delivery of your order because it has arrived damaged you will not be charged for its return. If you cancel your order in writing within 14 days of delivery of your item(s) it is your responsibility to return the item(s) to Direct Parts Supply t/as Gym Fit at your expense. You must ensure that the goods are securely packed and insured against loss or damage and the goods arrive in an as new, saleable condition by a carrier that requires a signature as proof of delivery.

Please see our delivery information for terms regarding collection of faulty and damaged products or short deliveries.



Shipping and Returns and Cancellations Terms & Conditions None Equipment Sales




UK Delivery

The options & costs for delivery in the UK are determined by the size and weight of your order. These are displayed on the shopping cart for you to choose before your payment details are input.

If you would prefer to make alternative arrangements. Please call 01257 231 510.

Stock Products ordered before 12pm ( Mon-Fri) are dispatched the same day.
Any stock products ordered after 12pm (Mon-Fri) we always try our best to dispatch before the collection that day but cannot guarantee. You will receive email and modilbe tracking details from our courier once your order is shipped.

Choosing Your Shipping Method

You will be asked to select the shipping option you prefer during the checkout

Worldwide Shipping

Contact Customer Service on Tel 00 44 1257 231 510 or see option at checkout

Cancellation Policy
Any item can be cancelled prior to dispatch and a full refund can be given.
If the item has been dispatched our refunds/returns policy is applicable.
Contact customer services for more information Tel: 01257 231 510.

All products are backed by the relevant manufacturers guarantee.

Returns Procedure

Errors and shortages must be reported to Direct Parts Supply Ltd within 7 days of receipt in writing to admin@directpartssupply.co.uk quoting order number and specific details of error or shortage. Direct Parts Supply Ltd Gym-Fit accepts no responsibility for incorrect goods supplied not purchased directly from this web site.

Any item wishing to be returned must first be requested to be returned in writing within 7 days of receipt of the item to admin@directpartssupply.co.uk. The Invoice number must be quoted when requesting a return.

You will then be contacted as to whether the item can be returned.

If the item is accepted to be returned there is a minimum re-stocking fee of 20% of the goods value plus VAT. The original shipping fee cannot be credited in any way. The re-stocking fee is a minimum of 20% but may be higher, the actual re-stocking fee will be confirmed to you when you are contacted about the return.
Gym Cables manufactured by GymFit and all Electronic items are none returnable. No warranty is offered on any Gym Cable manufactured by GymFit that is not fitted by a GymFit engineer. 30 days warranty on Gym Cables manufactured and fitted by GymFit

When your return has been accepted the goods must be returned to us at your cost in the new condition they were supplied in, this includes any specific packaging, the returned goods are to be new unused and packing unopened if supplied sealed.

Once the item has been inspected the credit note will be raised and you will be contacted with the details.

IMPORTANT.

We will issue a RETURNS NOTE NUMBER RELATING TO THE ITEM THAT IS ACCEPTED FOR RETURN, THIS NUMBER MUST ACCOMPANY THE ITEM WHEN RETURNED. WE CANNOT ACCEPT RETURNS WITHOUT THIS NUMBER.

ALL RETURNS REQUESTS MUST BE SENT IN WRITING TO admin@directpartssupply.co.uk

or to

Direct Parts Supply Ltd t/as GymFit

Unit 3 Cowling Business Park

Canal Side

Chorley

PR6 0QL

UK




Please note: Returned items will need to be in their original condition as delivered and cannot be accepted if they have been fitted or modified. This does not affect your statutory rights.

Terms & Conditions

Terms and Conditions



Legal Notices

Terms And Conditions Of Use of this web site

Please Read These Terms Carefully Before Using This Site

This Web site is provided by Direct Parts Supply Ltd and may be used for informational purposes only. By using the site or downloading materials from the site, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions do not use the site or download materials from the site.

Limited License

Subject to the terms and conditions set forth in this Agreement, Direct Parts Supply Ltd grants you a non-exclusive, non-transferable, limited right to access, use and display this site and the materials thereon. You agree not to interrupt or attempt to interrupt the operation of the site in any way.

Direct Parts Supply Ltd authorizes you to view and download the information ("Materials") at this Web site ("Site") only for your personal, non-commercial use. This authorization is not a transfer of title in the Materials and copies of the Materials and is subject to the following restrictions: 1) you must retain, on all copies of the Materials downloaded, all copyright and other proprietary notices contained in the Materials; 2) you may not modify the Materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and 3) you must not transfer the Materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. This Site, including all Materials, is copyrighted and protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorized copying of the Materials. Except as expressly provided herein, Direct Parts Supply Ltd does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.

Disclaimer


THE MATERIALS MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. DIRECT PARTS SUPPLY LTD DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED INCLUDING IMAGES WHICH MAY DEPICT AN ITEMS QUALITY OR STYLE OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE DIRECT PARTS SUPPLY LTD THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. DIRECT PARTS SUPPLY LTD RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. DIRECT PARTS SUPPLY LTD MAY MAKE ANY OTHER CHANGES TO THE SITE, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SITE AT ANY TIME WITHOUT NOTICE. THIS SITE, THE INFORMATION AND MATERIALS ON THE SITE, AND THE SOFTWARE MADE AVAILABLE ON THE SITE, ARE PROVIDED "AS IS" WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Third Party Sites

As a convenience to you, Direct Parts Supply Ltd may provide, on this Site, links to Web sites operated by other entities. If you use these sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Direct Parts Supply Ltd makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that Direct Parts Supply Ltd or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of Direct Parts Supply Ltd or any of its affiliates or subsidiaries.

Returns and Shipping

Shipping rates are defined clearly throughout the checkout process and are subject to change without prior notice, notwithstanding any orders already made during such change will be honoured at the rate set at the time of the order being placed.


UN sanctions

Please be aware that if you transact business with any country listed below, natural person or corporate body subject to sanctions imposed by Law your insurance programme cannot provide cover.  Please consult us if you are in any doubt or if you have any further questions.

Afghanistan, Balkans (Serbia, Montenegro, Bosnia & Herzegovina), Belarus, Burundi, Central African Republic, Crimea and Sevastopol Regions of Ukraine, Cuba, DR Congo, Egypt, Eritrea, Guinea-Bissau, Guinea, Iran, Iraq, Lebanon, Libya, Maldives, Mali, Myanmar/Burma, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Tunisia, Ukraine, Venezuela, Yemen or Zimbabwe.

 


External Links to the Site

All links to the Site must be approved in writing by Direct Parts Supply Ltd, except that Direct Parts Supply Ltd consents to links in which: (i) the link is a text-only link containing only the name "Direct Parts Supply Ltd"; (ii) the link "points" only to www.directpartssupply.co.uk and not to deeper page;(iii) the link, when activated by a user, displays that page full-screen in a fully operable and navigable browser window and not within a "frame" on the linked web site; and (iv) the appearance, position, and other aspects of the link may neither create the false appearance that an entity or its activities or products are associated with or sponsored by Direct Parts Supply Ltd nor be such as to damage or dilute the goodwill associated with the name and trademarks of Direct Parts Supply Ltd or its Affiliates. Direct Parts Supply Ltd reserves the right to revoke this consent to link at any time in its sole discretion.

Information Provided By You

Any personally identifiable information you may provide to Direct Parts Supply Ltd via this Site is protected by the Privacy Policy associated with this Site. Direct Parts Supply Ltd does not want you to, and you should not, send any confidential or proprietary information to Direct Parts Supply Ltd via the Site. You agree that any information or materials that you or individuals acting on your behalf provide to Direct Parts Supply Ltd will not be considered confidential or proprietary. By providing any such information or materials to Direct Parts Supply Ltd, you grant to Direct Parts Supply Ltd an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that Direct Parts Supply Ltd is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to Direct Parts Supply Ltd. You further recognize that Direct Parts Supply Ltd does not want you to, and you warrant that you shall not, provide any information or materials to Direct Parts Supply Ltd that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.

Limitations of Damages

IN NO EVENT SHALL DIRECT PARTS SUPPLY LTD OR ANY OF ITS SUBSIDIARIES BE LIABLE TO ANY ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) THAT ARE RELATED TO THE USE OF, OR THE INABILITY TO USE, THE CONTENT, MATERIALS, AND FUNCTIONS OF THE SITE OR ANY LINKED WEBSITE, EVEN IF DIRECT PARTS SUPPLY LTD IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL DIRECT PARTS SUPPLY LTD OR ANY OF ITS SUBSIDIARIES BE LIABLE TO ANY ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION CAUSED FROM THE USE OF PRODUCTS PURCHASED AND SUBSEQUENTLY USED OR SUBSTITUTED FOR OEM PARTS. (original equipment manufacturer)

DIRECT PARTS SUPPLY LTD ARE NOT THE END USER, NOT THE INSTALLATION ENGINEERS AND HAVE NO CONTROL OF THE END USER'S ENVIRONMENT, SKILLS, TRAINING OR THE SUITABILITY OF THE PRODUCTS FOR THE PURPOSE PURCHASED. QUALITY / TOLERANCE, CLEARANCE / COMPATIBILITY / SUITABILITY CONCERNS NEED TO BE ADDRESSED TO DIRECT PARTS SUPPLY LTD PRIOR TO USE OR INSTALLATION OF THE ITEMS SUPPLIED, ANY SUBSEQUENT FAILURE THEREAFTER DIRECT PARTS SUPPLY LTD SHALL NOT ACCEPT ANY RESPONSIBILITY OR BE LIABLE TO ANY ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION CAUSED FROM THE INSTALLATION OF PRODUCTS WE SUPPLY. DIRECT PARTS SUPPLY LTD

Changes

Direct Parts Supply Ltd reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement in whole or in part, at any time. Changes in this Agreement will be effective when notice of such changes is posted. Your continued use of the Site after any changes to this Agreement are posted will be considered acceptance of those changes.

Direct Parts Supply Ltd may terminate, change, suspend or discontinue any aspect of the Direct Parts Supply Ltd Site, including the availability of any features of the Site, at any time. Direct Parts Supply Ltd may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. Direct Parts Supply Ltd may terminate the authorization, rights and license given above and, upon such termination, you shall immediately destroy all Materials.

International Users and Choice of Law

This Site is controlled, operated and administered by Direct Parts Supply Ltd from its offices within the United Kingdom . Direct Parts Supply Ltd makes no representation that materials at this site are appropriate or available for use at other locations outside of the United Kingdom and access to them from territories where their contents are illegal is prohibited. You may not use the Site or export the Materials in violation of U. K. export laws and regulations. If you access this Site from a locations outside of the United Kingdom, you are responsible for compliance with all local laws. These Terms and Conditions of use shall be governed by the laws within the United Kingdom, without giving effect to its conflict of laws provisions.

This Agreement constitutes the entire agreement

Between: Direct Parts Supply Ltd and you with respect to your use of the Site. Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of the Agreement or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect.